Privacy and Cookie Policy

Overnet Data Privacy Policy

If you are looking for our specific Privacy Policy relating to Edulink One usage, please find it here.

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At Overnet Data Ltd, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to info@overnetdata.com or by writing to Data Protection, Overnet Data Ltd, 2 Parkhill, Castle Ashby, Northants NN7 1LA. Alternatively, you can telephone 01604 807545.

Who are we?

We’re Overnet Data Ltd, a UK based education software developer. We’re here to support schools by using new ideas and innovative technologies that are designed to make managing a school easier.

How do we collect information from you?

We obtain information about you when you use our websites, for example, when you contact us about products and services, from exhibitions and networking and from communications with our sales and support teams.

What type of information is collected from you?

Depending on the service required, the personal information we collect might include your name, email address, job title, company address and phone number, IP address and information regarding what pages are accessed and when and any other information required to fulfil your request.

How is your information used?

We may use your information to:

• respond to enquiries;

• to carry out our obligations arising from any contracts entered into by you and us;

• seek your views or comments on the services we provide;

• notify you of changes to our services;

• send you communications which you have requested or that may be of interest to you. These may include information about our latest software developments;

• dealing with entries into a competition;

• process a job application.

How long do we keep your data?

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity. This period may vary if we consider it necessary for good operational or commercial reasons, or in order to meet other legal obligations.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example to send you mailings). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Overnet Data Ltd for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Third Party Product Providers we work in association with: We occasionally work with third party providers to complement our own product offering. When you enquire about one of these services, for example, an SMS service, we will pass only the required details to the relevant third party product provider at your request, who will use the information to process your enquiry. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.

We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our customers. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about software offers then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information, or by emailing us at info@overnetdata.com.

You can change your marketing preferences at any time by contacting us by email: info@overnetdata.com or telephone on 01604 807545.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: info@overnetdata.com or write to us at: Overnet Data Ltd, 2 Parkhill, Castle Ashby, Northants, NN7 1LA. Alternatively, you can telephone 01604 807545.

You are entitled to access the personal information that we hold on you. Any such request should be made using our contact details above. If any data we hold is inaccurate, this will be corrected promptly on request. In certain circumstances, you can request that we erase your data, which we will do where this would not prevent us meeting our legal or regulatory obligations.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.

Profiling

We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively.

Use of ‘cookies’

Like many other websites, the Overnet Data website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow websites to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

We use cookies for tracking website usage and behaviour to improve site performance. For example, we use cookies to store your country preference. Data we collect includes which of our pages are most frequently visited. We use this information to continually improve our website and deliver a better more personalised service.

We also use targeting/advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

It is possible to switch off cookies by setting your browser preferences and via the options on our website. Turning necessary cookies off may result in a loss of functionality when using our website. You can read more about advertising cookies here: www.youronlinechoices.com/uk or here: www.allaboutcookies.org.uk

Cookies used on our site

Links to other websites

Our websites may contain links to other websites run by other organisations. This privacy policy applies only to our overnetdata.com and support.overnetdata.com websites. Please note other websites to which this website may be linked, may also make use of their own cookies and we encourage you to read the privacy statements on the other websites you visit.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data or accepting cookies, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

Your right to complain

You have the right to complain to the Information Commissioner’s Office, you can use this link https://ico.org.uk/global/contact-us/

or calling their helpline Tel: 0303 123 1113 (local rate) or 01625 545 745 (national rate).

Review of this Policy

We keep this Policy under regular review. This Policy was last updated 26 May 2022.